Q Why Use Van Monkey?
A Visit ‘Why use Van Monkey‘ page.

Q Do I need to pay a deposit once I make my decision?
A Yes, we take £500 by internet banking transfer to reserve your vehicle & deal. This is then deducted from any further finance deposits etc.

Q What if the van is not what I wanted or I am not happy with my purchase?
A Van Monkey commits to ensure you receive a first class service in all instances and part of that is an accurate description of the vehicle you are buying. If for any reason this is not the case and you are unhappy with your decision we will take the vehicle back into our stock.

*£500 deposit will be retained by Van Monkey or transferred to another purchase plus any movement costs will be charged in addition.

Q What if I can’t find what I’m looking for?
A At Van Monkey we commit to doing the work on your behalf when it comes to sourcing the best vehicle solution for your business however we are realistic and if we can’t deliver on this commitment we will provide a fast turnaround on the decision (generally 24 hours unless otherwise stated).

Q Do you take credit cards for full payment of the vehicle(s)?
A No, but we do however accept Bank Transfer.

Q Can I part exchange my current vehicle?
A Yes, part exchanges are available on all vehicles. Please see our how to buy & part exchange website sections for more details on part exchanges and vehicle appraisals.

Q Can you deliver to me?
A Yes, we deliver nationwide (UK mainland) free of charge.