The Cotswold Company are one of our valued customers with whom we have a fantastic partnership.
The Cotswold Company In Partnership With Van Monkey.
Van Monkey is a fleet and finance provider for businesses across the UK. Van Monkey provides and maintains fleet vehicles for the Cotswold Company. Carl Smith, Managing Director of Van Monkey, has a wealth of knowledge in the fleet vehicle sector after more than 15 years of experience.
Emma at the Cotswold Company explained…
The work between Van Monkey and the Cotswold Company began when Emma Houghton was tasked with putting together a dedicated fleet for deliveries in 2017.
Emma was searching for a fleet provider to fulfill the needs of the company, but she wanted to be sure the business she would be working with would not just treat the operation as a simple transactional process.
After a recommendation from the transport team of fragile goods haulage specialists PDS, Emma contacted Carl Smith at Van Monkey
Carl provided the contact information of current clients so Emma could check out the reviews first-hand. Emma said,
“Recommendations are everything. It was a seamless and friendly service from a local and knowledgeable team. Carl has a long history in this business too which really helps.”
For both companies to have matching values and authenticity to their communication and approach is important. That is why it was integral for both companies to have conversations and build a relationship that can last. This was confirmed by Emma,
“The business relationship we have between The Cotswold Company and Van Monkey is a relationship built to last.” That is something that a professional but personal approach provides. ”
Van Monkey has supplied The Cotswold Company with the vans they have needed to build their dedicated home delivery fleet from five to sixteen vans. But the recent addition of VM Vehicle Maintenance has been a key step for the business relationship too.
The rapport that Emma’s Assistant Manager Lee has with the Director of VM Vehicle Maintenance, Adam Smith, has been a vital part of the work they have done together and the trust that Emma and her team have in Van Monkey.
Emma said,
“I know that Van Monkey will do what we need, and they will deliver on what they have promised. They never over-commit and never let us down. We always try to be authentic and that’s what we want from our business relationships too.”
As the fleet that Emma manages grows, it is important that the business relationship remains as it did from the start and, like any strong relationship, is built on trust and honesty. That is why Emma was confident to say,
“If ever I need anything, Van Monkey is always my first port of call.”
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